Our People
The Human Resources (HR) Division is fundamental to Bank Albilad's strategy
responsible for talent management, Saudization support, and driving a culture of high performance and innovation. In 2025, the Bank executed a focused workforce strategy designed to build capability, promote agility, and foster alignment among all teams.
Our People in Numbers
Total staff
+
3,650
Retention rate
+
87
%
New hires
786
Training
opportunities delivered
+
5 ,
585
Training coverage
94
%
Enhancing Employee Experience
The Bank reinforced a culture of productivity and commitment by directly converting employee feedback into concrete enhancements, leveraging technology for seamless service delivery, and focusing on financial wellness.
Listening, Acting, and Improving
The “Your Voice Matters” survey achieved strong participation and delivered a 7% increase in overall satisfaction with the bank compared to the last 2023 survey. HR converted this feedback into impactful actions:
Employee Experience
Enhancing the My Idea platform; launching the BAB HR Mobile App to simplify and digitize HR services; streamlining the training journey and annual leave; and deepening HR Business Partner engagement for more direct, transparent communication.
Well-being
Upgrading the Employee Recognition Program 2025; opening a Ladies’ Gym Facility at Albilad Tower to support physical health and inclusion; and strengthening real-estate financing support.
Digital HR and Decision Support
HR continued to automate core processes (including employee share allocations and incentive payments) and upgraded the HR Mobile App, making services more accessible and personalized.
For leadership, enhanced dashboards and analytics provided integrated, near real-time visibility of human-capital metrics to EVPs and C-suite, enabling data-driven, proactive decisions.
Hafez Saving
Program
Hafez Saving Program: The enhanced Hafez Saving Program continued to strengthen employee financial wellness and support national savings objectives, by expanding participation and enhancing saving tools to promote responsible financial behavior.
Operational Review
