2025 Highlights
The Enterprise Architecture Office went live, standardizing reference models and architecture reviews across the Bank.
Tier 4 migration lifted availability by over 50% and improved critical-application performance by over 60%.
Delivery accelerated via a matured SDLC and AI tools, landing the new RMB app, Smart Decision, Supply Chain Finance, a zero-disruption core upgrade, and Dynamics 365 CRM.
Trust and compliance advanced SAMA ITGF KPIs across IT, stronger ITAM/licensing/IAM, privacy-by-design and universal consent; 100% QR privacy replaced prints.