Shared Services
2025 Highlights
Deployed Robotic Process Automation (RPA) across key back-office workflows, saving approximately 10,000 hours annually
Operationalized standalone branches to expand capacity and access
Commissioned a new Data Center to strengthen resilience and scalability
Elevated business continuity and legal awareness across employees (Successfully conducting DRT for 47 systems and BCT for 34 departments)
Advanced cost-efficiency (through contract negotiation) and resource optimization (paper/plastic and utilities) resulting in 8,265 kg of plastic recycling and 17,640 kg of Paper Recycling.
Improved workplace experience with targeted facilities and programs including establishing a new medical clinic at the Al Malaz building A stable engine for a faster bank.
Deployed Robotic Process Automation (RPA)
across key back-office workflows, saving approximately
10,000
hours annually
Operationalized standalone
branches to expand capacity and access
Commissioned a new Data
Center to strengthen resilience and scalability
Elevated business continuity
and legal awareness across employees (Successfully conducting DRT for 47 systems and BCT for 34 departments)
Advanced cost-efficiency
(through contract negotiation) and resource optimization (paper/plastic and utilities) resulting in 8,265 kg of plastic recycling and 17,640 kg of Paper Recycling.
Improved workplace experience
with targeted facilities and programs including establishing a new medical clinic at the Al Malaz building A stable engine for a faster bank.
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Operational Review
